Avec l’aide de Synergie Industries pendant plusieurs années, la compagnie Air North a mis en place plusieurs changements majeurs qui ont considérablement amélioré sa rentabilité corporative et son efficacité opérationnelle. Par exemple, l’un des changements a consisté à construire un nouveau hangar, ce qui a non seulement réduit les coûts de chauffage, mais a également créé un environnement de travail plus sûr et plus confortable pour son personnel; Parmi les autres changements majeurs, mentionnons l’ajout de vols réguliers vers plus de destinations à travers le Canada, l’introduction de ventes à rabais saisonnières et d’autres stratégies de marketing pour fidéliser les clients, ainsi que la signature d’une entente interlignes pour les bagages des passagers avec Air Canada.

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From Joe Sparling, CEO of Air North

2015-10-15 “ Hi Olivier: Thanks for your insight (….). We have managed to turn our results around dramatically during 2015 and expect to post a record profit for the year. Although our improved results are largely as a result of lower fuel prices, our diversification strategy and the addition of FL as a Board Advisor and RN as a Chief Operating Officer have all contributed to our success this year. These initiatives all resulted from the BAB program and we thank you for your efforts and involvement with this. All the best Joe”

From Deb Ryan, Director of Strategic planning and Alliances at Air North

2011-10-10
 “Hi Cam, Doug, Rick & Olivier, The BAB session experience was excellent. Tom and I learned a number of valuable lessons during the two-day session that will help focus our team on this exciting project. It is just starting to snow outside right now … so its getting us even more fired up to get cracking. Those Mega Doors would go over great with our guys right about now! I especially enjoyed the Cascade facility and Carsen Air, both presented invaluable inspiration and learning moments. Rick thanks for making this happen for us. And Cam and Doug your 3D modeling of the size, spacial and human considerations in addition to technical expertise was great. We look forward to taking these lessons to the next level. Best Regards, Debra Ryan”

From Debra Ryan, Director of strategic planning and Alliances at Air North

2012-08-09 “Hi Olivier, we appreciate your support. Following our BAB sessions it helped us focus our IT and Operations teams to achieve this milestone. We look forward to providing our customers with more choices and a seamless improved customer experience. By the way we just received a call from Shakil, Michael and Ravindar expressing congratulations as well. Thanks again, Deb”